FAQ

[symple_toggle title=”Q: BUT I ALREADY HAVE A WEBSITE…”]Having a website isn’t just a box to check; your website should be a miniature salesperson, constantly working to make $ for you. Is your current website putting money in your pocket?[/symple_toggle]

[symple_toggle title=”Q: DO I NEED TO KNOW OR LEARN HTML OR BUY ANY SPECIAL SOFTWARE? WHAT IF I AM NOT COMPUTER SAVVY?”]You don’t need to know any HTML. We work on a WordPress backend, and can be easy to learn if you want to try. But for those that want nothing to do with maintaining their site, this is why we offer the retainer fee after the project is completed. If you choose to not use the retainer fee and choose to learn how to edit within WordPress to make your own changes, you’re certainly welcome to.[/symple_toggle]

[symple_toggle title=”Q: HOW WILL I MAINTAIN MY NEW WEBSITE? WHAT IF I AM NOT COMPUTER SAVVY?”]You don’t need to maintain anything if you don’t want to; we’re happy to provide/suggest maintenance options to fit your needs.[/symple_toggle]

[symple_toggle title=”Q: HOW LONG DOES A CUSTOM WEB DESIGN TAKE? WHAT IS THE PROCESS?”]The time frame for custom sites vary depending on the scope of the project, how much information is readily available by you when we start, and how available you are to answer emails and provide information & feedback. You should generally allow 2 months for your project to be completed according to how responsive you are.[/symple_toggle]

[symple_toggle title=”Q: WILL THIS NEW WEBSITE WORK ON A PC, PHONE, OR TABLET?”]Yes, yes, and yes. All of our websites are built to provide the same experience regardless of which device you view it from.[/symple_toggle]

[symple_toggle title=”Q: DO YOU OFFER PAYMENT PLANS?”]We require a 50% down payment to begin your project and 50% upon completion.[/symple_toggle]

[symple_toggle title=”Q: CAN I AFFORD THIS?”]Can you afford not to? How much business are you losing because your existing website is a boring brochure type site?[/symple_toggle]

[symple_toggle title=”Q: ARE THERE ADDITIONAL FEES I WILL PAY AFTER THE PROJECT IS COMPLETE?”]Ongoing fees you will have annually are for your web hosting and domain name. Further, you can choose whether or not to keep us on retainer month-to-month to make further website updates for you.

After your website is complete, we do offer a monthly retainer service to have us keep up with updates to your website, expanding your SEO reach and making design changes for you. You may want to consider this cost after the design is completed. So people are comfortable with making further changes on their own, but most of our clients hire us to handle it for them.
If you are creating an online shop, other additional fees you may encounter would be from your chosen payment processor (Paypal, Authorize.net, etc.).[/symple_toggle]

[symple_toggle title=”Q: HOW DO I GET STARTED?”]Scroll down to our contact form, tell us a little more about your project and what you’re looking for! We will then send you a questionnaire asking some more questions, followed by a proposal listing the services we believe you will most benefit from. We prefer to not disclose our pricing publicly as each client will need different services from us. We look forward to hearing from you![/symple_toggle]